Our Services
At Dexterous Collection Services, we deliver end-to-end collection solutions designed to strengthen your cash flow and reduce overdue accounts. Our approach combines experienced teams, proven recovery strategies, and strict compliance standards to ensure every customer interaction is handled with professionalism and respect. Whether it’s early-stage reminders or complex delinquent cases, our services provide the structure, visibility, and support your business needs to achieve consistent recovery outcomes.
Telecalling
Our telecalling service provides professional, customer-focused communication aimed at fast and effective payment recovery. Trained agents use structured scripts, compliant processes, and real-time tracking systems to ensure every customer interaction is handled politely and efficiently. We prioritise maintaining client reputation while achieving high contact and conversion rates, helping businesses reduce overdue accounts quickly and cost-effectively.
Field Visits
For cases requiring direct engagement, our field visit team conducts in-person outreach to customers at their residence or business location. These visits provide an opportunity to verify information, assess repayment intent, negotiate solutions, and secure written commitments. Our representatives follow strict compliance and safety protocols, ensuring professionalism while improving recovery outcomes in difficult or non-responsive accounts.
Debt Management
Our comprehensive debt management service covers the entire lifecycle of overdue accounts—from early-stage reminders to late-stage recovery. We combine data-driven insights, customised strategies, compliance-focused processes, and experienced recovery specialists to deliver consistent results. By monitoring payment behaviour, identifying risks, and applying the right action at the right time, we help businesses stabilise cash flow and minimise write-offs.
Contact us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!